TAP Air Portugal operates in an important gateway, with outstanding connection capabilities. With a Hub based in Lisbon, Portugal, we will continue to use that advantage to connect Europe with the Americas and Africa in the best way that we can. Our mission is to overcome all the daily challenges to become a global benchmark, in customer experience, employee’s pride and country development.“.

Antonoaldo Neves
CEO TAP Air Portugal

TAP is Portugal’s leading airline, and member of Star Alliance, the global airline alliance to offer customers worldwide reach, since 2005. In operation since 1945, TAP has completed its privatization process in 2015. TAP hub in Lisbon is a key European gateway at the crossroads of Africa, North, Central and South America, where TAP stands out as the international leading carrier in operation to Brazil. The company’s network currently comprises 90 destinations in 36 countries worldwide. TAP currently operates about 3,000 weekly flights in average on a modern fleet of 78 Airbus aircraft and 21 aircraft in TAP Express livery, operating in the company’s regional network, adding up to a 99 aircraft fleet in the whole.

In the pursuit of its customer focused policy, TAP continuously strives to deliver safe, reliable and upgraded products & services, tailored to meet customers’ expectations. Retaining the Portuguese character of the Company’s brand and quality service as the basic concept has been the main driver of TAP strategy in most recent years.

Recognized and awarded as the Europe’s Leading Airline to Africa as well as Europe’s Leading Airline to South America by the World Travel Awards in 2017, 2016, 2015 and 2014, the company was also awarded as the WTA World’s Leading Airline to Africa in 2011, 2012 and 2018 and the WTA World’s Leading Airline to South America in 2009, 2010, 2011, 2012 and 2018, while the company’s In-flight magazine UP also received the WTA award as Europe’s Leading In-flight Magazine in 2015, 2016 and 2017 and World’s Leading In-flight Magazine in 2018. Voted Best Airline in Europe in 2011, 2012, 2013 and again in 2015 by the Global Traveler, USA, the company was also honored by UNESCO and by the International Union of Geological Sciences with the IYPE “Planet Earth Award 2010”, in the category of “Most Innovative Sustainable Product”. TAP was also voted Best Airline by Condé Nast Traveller Magazine in 2010 and Best Portuguese Tourism Company by the specialized magazine Marketeer, in 2011.

More information